Terms & Conditions
Last updated: June 12, 2026
1. Agreement to Terms
These Terms & Conditions ("Terms") govern your use of the website located at flyguyspc.com (the "Site") and the pest control services (the "Services") offered by Fly Guys Pest Control ("Fly Guys," "we," "us," or "our"). By accessing the Site, requesting a quote, or scheduling Services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our Services.
2. Our Services
Fly Guys Pest Control provides residential and commercial pest control, including but not limited to termite treatment, rodent control and exclusion, cockroach control, mosquito control, general pest control, and related inspection and repair services ("Services") within our designated service area in Riverside, San Bernardino, Los Angeles, and Orange Counties, California. Service availability, scheduling, and pricing are subject to inspection, property conditions, and technician availability.
3. Quotes, Estimates & Scheduling
Quotes provided over the phone, by email, or through the Site are estimates based on the information you provide and are subject to change following an in-person inspection. Final pricing is confirmed before any treatment begins. Appointment times are estimates; we will make reasonable efforts to notify you of any delays. Same-day service is offered on a best-effort basis and is not guaranteed.
4. Service Guarantee
Many of our treatments are backed by a satisfaction guarantee, meaning that if the targeted pest returns within the warranty period specific to that service, we will return to re-treat the affected area at no additional charge. This guarantee applies only to the pest(s) originally treated, requires reasonable access to the property, and does not cover new infestations caused by changed conditions (e.g., new construction, landscaping changes, water intrusion) or failure to follow technician recommendations. Guarantee terms vary by service and will be explained at the time of service.
5. Customer Responsibilities
- Provide accurate information about your property, pest issues, pets, children, and any health conditions relevant to treatment.
- Provide safe, reasonable access to the areas requiring treatment.
- Follow all pre- and post-treatment instructions provided by your technician (e.g., vacating treated areas for a specified time, securing pets, covering food preparation surfaces).
- Secure or remove valuable, fragile, or sensitive items from treatment areas.
6. Payment Terms
Payment for Services is due at the time service is rendered unless other arrangements have been made in writing. We accept the payment methods communicated to you by your technician or office staff. Recurring service plans (e.g., quarterly pest control) will be billed according to the schedule agreed upon at signup, and either party may cancel future visits with reasonable notice.
7. Cancellations & Rescheduling
We understand plans change. Please notify us as early as possible if you need to cancel or reschedule an appointment so we can offer the time slot to another customer. Repeated last-minute cancellations or no-shows may result in a trip fee or require pre-payment for future appointments.
8. Use of the Website
You agree to use the Site only for lawful purposes. You may not use the Site to transmit harmful code, attempt to gain unauthorized access to our systems, scrape content for commercial purposes, or interfere with the Site's operation. All content on the Site — including text, graphics, logos, and the Fly Guys mascot — is owned by or licensed to Fly Guys Pest Control and may not be reproduced without our written permission.
9. Reviews & Testimonials
If you submit a review, testimonial, or feedback to us or on third-party platforms (such as Google or Yelp), you grant Fly Guys Pest Control permission to reference, quote, or display that feedback (with attribution as appropriate) in our marketing materials, unless you request otherwise.
10. Disclaimers
While we use EPA-approved products and industry best practices, pest control results can vary based on property conditions, weather, and pest pressure beyond our control. We make no guarantee that any pest will be permanently eliminated outside the specific guarantee terms provided for your service. Information on the Site (including pricing, service descriptions, and area coverage) is provided for general informational purposes and may not always be fully up to date.
11. Limitation of Liability
To the fullest extent permitted by law, Fly Guys Pest Control shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Site or the Services, except where such liability cannot be excluded by California law. Our total liability for any claim related to the Services shall not exceed the amount paid by you for the Service giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless Fly Guys Pest Control, its owners, and employees from any claims, damages, or expenses arising from your misuse of the Site, your violation of these Terms, or inaccurate information you provide that affects the safety or outcome of a treatment.
13. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any disputes arising from these Terms or our Services will be resolved in the state or federal courts located in San Bernardino County or Riverside County, California.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes in our Services, legal requirements, or business practices. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site or our Services after changes are posted constitutes acceptance of the updated Terms.
15. Contact Us
If you have questions about these Terms, please contact us:
- Phone: (909) 736-4750 (Joshua) or (909) 541-6860 (Cameron)
- Email: joshua@flyguyspc.com
- Service Area: Riverside, San Bernardino, Los Angeles & Orange Counties, California